Terms of Use
Serbian Universe Website
1. Introduction
Welcome to the Serbian Universe website (hereinafter referred to as the “Website”). These Terms of Use govern the rules for using the Website, as well as the relationship between you, as a user of the Website (hereinafter referred to as the “User”), and the owner of the Website (hereinafter referred to as the “Website Owner”).
The Website Owner is SRBISLAVA TODOROVIĆ PEROVIĆ PR OSTALO OBRAZOVANJE LANGUAGE UNIVERSE ČAČAK. By using the Website, you confirm that you are familiar with these Terms of Use, that you have read, understood, and fully accepted them. If you do not agree with these Terms, please do not use the Website.
2. Definitions
User – any natural person who accesses the Website or uses its content.
Website – the Serbian Universe online presentation.
Services – informational and educational content available on the Website, including information about Serbian language lessons, educational materials, and links to external platforms.
Third-Party Platforms – external internet services to which the Website may refer, including but not limited to the Preply platform.
3. Acceptance of Terms
By using the Website, you are deemed to have accepted these Terms of Use. The Website Owner reserves the right to amend or modify these Terms at any time, without prior notice. Any changes shall take effect on the date they are published on the Website.
4. Website Content and Copyright
All content on the Website (texts, images, graphic elements, learning materials, and other content) is protected by copyright and represents the intellectual property of the Website Owner, unless otherwise stated. Unauthorized copying, distribution, publication, or use of the Website content for commercial or other purposes is prohibited without prior written consent from the Website Owner.
5. External Links and Third-Party Services
The Website may contain links to external online platforms, including the Preply platform, through which one-on-one lessons may be scheduled and conducted. The Website does not provide direct lesson sales services but serves solely as an informational channel directing users to third-party platforms.
Lesson scheduling, payment, cancellations, refunds, and all other contractual relationships related to lessons are governed exclusively by the terms and conditions of the relevant third-party platform. The Website Owner bears no responsibility for the content, functionality, availability, or business practices of third-party platforms.
6. Liability
The Website Owner makes reasonable efforts to ensure that the information on the Website is accurate and up to date but does not guarantee the completeness, accuracy, or timeliness of all information. The Website Owner shall not be liable for any direct or indirect damage arising from the use of the Website or reliance on information available on the Website. Users use the Website at their own risk.
7. Personal Data Protection
The processing and protection of users’ personal data are governed by a separate document – the Privacy Policy, which is available on the Website. By using the Website, the User confirms that they are familiar with the Privacy Policy.
8. Limitation of Liability
To the fullest extent permitted by applicable laws of the Republic of Serbia, the Website Owner assumes no responsibility for losses, damages, or inconveniences resulting from the use of the Website or third-party services.
9. Amendments to the Terms of Use
The Website Owner reserves the right to amend or supplement these Terms of Use at any time. Users are encouraged to periodically review this page to stay informed of any changes.
10. Email Communication and Data Use
By providing your email address through the Website, you consent to being contacted for purposes related to the operation of the Website, including responding to inquiries, providing information about services, updates, or educational content related to Serbian Universe. The Website Owner commits to using email addresses exclusively for legitimate and relevant purposes and will not sell, rent, or share users’ email addresses with third parties for marketing or unauthorized purposes. Personal data collected through the Website will be processed in accordance with applicable data protection laws of the Republic of Serbia and the Website’s Privacy Policy.
11. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of the Republic of Serbia.
Privacy Policy
Serbian Universe
1. Introduction
This Privacy Policy explains how personal data of users of the Serbian Universe website (hereinafter referred to as the “Website”) is collected, used, and protected. The Website owner and data controller is SRBISLAVA TODOROVIĆ PEROVIĆ PR OSTALO OBRAZOVANJE LANGUAGE UNIVERSE ČAČAK (hereinafter referred to as the “Website Owner”). The protection of your privacy and personal data is extremely important to us. Personal data is processed in accordance with the applicable laws of the Republic of Serbia, in particular the Law on Personal Data Protection, as well as the General Data Protection Regulation (GDPR), where applicable.
2. Personal Data We Collect
- First and last name or first name only
- Email address
- Content of the message submitted via the contact form
- Phone number (optional, if voluntarily provided by the user)
Users are not required to provide a phone number in order to use the contact form.
3. How We Collect Personal Data
- Fills out and submits the contact form on the Website
- Contacts the Website Owner directly via email at info@serbianuniverse.com
Data submitted through the contact form may be temporarily stored within the Website’s technical systems (WordPress platform and hosting), as well as within email communication.
4. Purpose of Data Processing
- Responding to user inquiries
- Communication related to the services and content of the Serbian Universe Website
- Providing information about lessons, educational content, and the operation of the Website
Personal data is not used for marketing purposes without the user’s explicit consent.
5. Newsletter and Marketing Communications
The Website does not currently use a newsletter or automated marketing campaigns. If a newsletter or similar form of communication is introduced in the future, users will be clearly informed, and their data will be used only with prior consent, in accordance with applicable regulations.
6. Cookies and Analytics Tools
The Website may currently use basic technical cookies necessary for its proper functioning. In the future, the Website may use analytics and advertising tools such as Google Analytics and Meta Pixel (Facebook Pixel). These tools may collect anonymized data about Website usage (e.g. IP address, device type, browsing behavior), in accordance with their respective privacy policies. If and when these tools are activated, users will be additionally informed through a cookie notice.
7. Sharing Data with Third Parties
The Website Owner does not share, sell, or transfer users’ personal data to third parties, including the Preply platform or other companies, except where required by law.
8. Data Retention
Users’ personal data is stored for as long as necessary to fulfill the purpose for which it was collected, or until the user withdraws their consent. After this period, the data is deleted or anonymized, unless applicable laws require longer retention.
9. Users’ Rights
Users have the right to:
- Request access to their personal data
- Request correction of inaccurate data
- Request deletion of personal data
- Withdraw consent for data processing
- Lodge a complaint with the competent authority
To exercise these rights, users may contact us via the email address provided below.
10. Data Security
The Website Owner implements appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or disclosure.
11. Contact Information
For any questions regarding the processing of personal data or this Privacy Policy, you may contact us at: info@serbianuniverse.com
12. Changes to the Privacy Policy
The Website Owner reserves the right to amend this Privacy Policy at any time. All changes take effect upon publication on the Website. Users are encouraged to periodically review this page.
